Tebra Maintenance - Scheduled Storage Maintenance
Nov 15, 22:00 PSTCompleted - The scheduled maintenance has been completed.Nov 15, 20:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 15,...
View ArticleTebra Maintenance - Scheduled DB Maintenance
Nov 30, 23:00 PSTCompleted - The scheduled maintenance has been completed.Nov 30, 21:30 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 30,...
View ArticleTebra Maintenance - Scheduled DB Maintenance
Nov 30, 23:31 PSTCompleted - The scheduled maintenance has been completed.Nov 30, 23:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 30,...
View ArticleTebra Maintenance - Scheduled Storage Maintenance
Dec 4, 21:00 PSTCompleted - The scheduled maintenance has been completed.Dec 4, 19:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 30, 13:06...
View ArticleTebra Maintenance - Scheduled DB Maintenance
Dec 8, 22:00 PSTCompleted - The scheduled maintenance has been completed.Dec 8, 19:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 8, 09:01...
View ArticleUsers are experiecing an issue when processing electronic lab orders
Dec 29, 08:18 PSTResolved - This incident has been resolved.Dec 29, 07:41 PSTInvestigating - Tebra's electronic lab vendor is currently experiencing a service interruption which is impacting our...
View ArticleOff-cycle Tebra Desktop App (PM) Release on 1/16/24
THIS IS A SCHEDULED EVENT Jan 16, 19:00 - 20:00 PSTJan 4, 09:23 PSTScheduled - We have scheduled an off-cycle Tebra Desktop App (PM) release. All Tebra PM users will need to download the latest version...
View ArticleScheduled Database Maintenance - 2/10/23 from 8:00pm to 10:00pm PST
Feb 10, 22:00 PSTCompleted - The scheduled maintenance has been completed.Feb 10, 20:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 8,...
View ArticleTebra Maintenance - Scheduled Network Maintenance
THIS IS A SCHEDULED EVENT Feb 8, 19:00 - 21:00 PSTJan 24, 15:36 PSTScheduled - On Thursday February 8th, we will be conducting a network maintenance between 7:00 PM to 9:00 PM PST. During this time...
View ArticleTebra Maintenance - Scheduled Network Maintenance
THIS IS A SCHEDULED EVENT Feb 22, 19:00 - 21:00 PSTFeb 6, 10:44 PSTScheduled - On Thursday February 22th, we will be conducting a network maintenance between 7:00 PM to 9:00 PM PST. During this time...
View ArticleChange Healthcare clearinghouse outage impacting Eligibility, Claims, and ERA...
Feb 28, 16:47 PSTUpdate - Change Healthcare clearinghouse outage We would like to provide an update to the Change Healthcare clearinghouse outage that has caused an interruption in service to some...
View ArticleChange Healthcare E-Prescribing Update
Feb 28, 17:00 PSTInvestigating - Change Healthcare is currently facing a service disruption due to a cyber security incident. It's important to note that, at this time, there is no security impact to...
View ArticleOff-cycle Tebra Desktop App (PM) Release on 4/22/24
Apr 22, 21:00 PDTCompleted - The scheduled maintenance has been completed.Apr 22, 19:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 18,...
View ArticleCare Connect online appointment bookings
May 3, 10:45 PDTResolved - This incident has been resolved.May 3, 10:25 PDTInvestigating - Our engineering teams are investigating a known issue associated with online appointment bookings and are...
View ArticleTebra Maintenance - Database OS Maintenance
THIS IS A SCHEDULED EVENT Jun 7, 19:00 - 22:00 PDTMay 10, 09:57 PDTScheduled - On Friday June 7th, we will be conducting a databse OS maintenance between 7:00 PM to 10:00 PM PST. During this time...
View ArticleClearinghouse Partner ERA Processing Delay
May 15, 18:34 PDTIdentified - We're currently experiencing an ERA processing issue with our clearinghouse partner, TriZetto. While ERAs are still routing from TriZetto, the typical speed of delivering...
View ArticlePartner System Maintenance - Saturday, 6/29 6:00 pm - 6:30 pm PT
Jun 29, 18:30 PDTCompleted - The scheduled maintenance has been completed.Jun 29, 18:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jun 24,...
View ArticlePartner System Maintenance - Sunday, 7/14 6:00 pm - 6:30 pm PT
Jul 14, 18:30 PDTCompleted - The scheduled maintenance has been completed.Jul 14, 18:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jul 9,...
View ArticleOff-cycle Tebra Desktop App (PM) Release
THIS IS A SCHEDULED EVENT Jul 22, 19:00 - 20:00 PDTJul 18, 13:51 PDTScheduled - We have scheduled an off-cycle Tebra Desktop App (PM) release. All Tebra PM users will need to download the latest...
View ArticleScheduled ISP - Internet Service Provider Maintenance - July 31st from 7:00PM...
THIS IS A SCHEDULED EVENT Jul 31, 19:00 - 21:00 PDTJul 18, 09:11 PDTScheduled - On July 31st from 7:00PM - 9:00PM PT) we will be conducting scheduled ISP maintenance. During this time we expect minimum...
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